It is important to recognize the healthcare needs of international students. The healthcare system in the host country might be quite different from their native country and hence students are likely to be confused and frustrated about the health insurance system they are newly subject to. Due to language and culture barrier, some of them may even have difficulty in understanding how the student health insurance policy works. Since the on-campus health center is likely to be the first place students seek help in interpreting the policy, “health center staff should be trained to become more knowledgeable about the health insurance international students need to use. Health center personnel should explain the insurance system to the students and help them prepare for possible additional costs that the students might pay based on the services they seek”. (Poyrazli & Grahame, 2007, p.30)
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